Eye foundation hospital - mission and vision

Over the past 28 years, we have been helping with the fight against preventable blindness in Nigeria and West Africa, and have built partnerships with numerous organizations, various state governments and financial institutions.

 

Who we are: 

Since 1993, Eye Foundation Hospital (Operated by Summit Healthcare Hospital Ltd) has been at the forefront of delivering excellent and quality eye care in Nigeria. We have built a network which promotes greater integration of eye care services across the primary, secondary and tertiary levels of care. This ensures an interrupted level of access to quality care for all. We are a one-stop-shop for eye care with our range of comprehensive services of international standards offered by well trained professionals with state-of-the-art equipment and environment. 

Our commitment to clinical expertise, excellence, quality care and technological innovation has led to the hospital being a recipient of the Nigerian Healthcare Excellence Award for Ophthalmology Services Provider of the year in 2016, 2017, 2018, 2019 & 2021.  

Eye Foundation Hospital delivers care in the public and private sectors, and contributes to improving eye care in Nigeria and Africa through its training programme for eye care practitioners through the Kunle Hassan Eye Foundation Academy (KHEFA) and various initiatives of our social enterprise, Eye Foundation Community Hospital. 

 

VISION :
To eliminate avoidable blindness through the provision of equitable, qualitative, quantitative and affordable eye care to all.

 

MISSION :
To be a regional leader committed to promoting excellence in eye care delivery, research and training as well as establishing ourselves as the premier specialist eye hospital in Africa providing state-of-the-art ophthalmic care.

 

 

Our Core Values

 

 

core values poster

 

At Eye Foundation Hospital, we possess a set of core values that bring out the best in our team and all our stakeholders. We set out to meet our patient’s optimal needs through our impeccable service delivery to the point of patient’s satisfaction and delight.

Accountability – We are answerable for our actions and the actions of our teams.

  • We acknowledge and embrace responsibility for actions, behaviors and decisions both individually and collectively.
  • We keep every promise and commitment to stakeholders
  • We take ownership of our work and promptly correct mistakes to the greatest extent possible
  • It is more than just an obligation, we make things better, pursue excellence and do things in a way that furthers EFHG.

Resourcefulness – We think creatively, we generate ideas and we identify alternatives.

  • Anyone can identify problems; our job is to identify solutions.
  • We are not reluctant to face change or progress, we are open minded.
  • We find diverse ways to accomplish our goals, it does not have to be expensive, difficult or done alone.
  • We know that when we are faced with a problem, money is not always the answer.
  • We are constantly developing our capacity to utilize proper resources and use them successfully.
  • We own the attitude that encourages and drives us to find a way through our problems.

Ethics – We conduct ourselves and business affairs in line with best practices and corporate governance

  • We will not take shortcuts to achieve our goals and fulfil our obligations to all stakeholders.
  • We will constantly conduct quality trait assurance to evaluate the quality of care and service rendered.
  • We will uphold the highest standards of intellectual honesty and integrity in the conduct of patient care, research and services.
  • We will safeguard the confidentiality and privacy of our patients.
  • We will avoid exploitation of relationships for personal advantage.

Flexibility – We appreciate the ever-evolving nature of our work and we are willing to do what is best for our team.

  • We have the capacity to adjust to short term changes quickly and calmly.
  • We understand the need to have the right mentality when approaching stakeholders and rendering our services.
  • We offer to help another team member when we notice he or she is overloaded.
  • We are willing to adapt and be open to other points of view and believe that good ideas can come from anywhere.

Respectful Engagement – We proactively discourage behavior that degrades, disparages or intimidates as we engage all our stakeholders.

  • We treat people with courtesy, politeness and kindness.
  • We apply the platinum rule: we treat others as they wish to be treated.
  • We believe that humility is an act of courtesy driving our relationships with all our stakeholders.
  • We listen to all our stakeholders, we never speak over, butt in or cut off another person.

Empathy – We understand our stakeholder’s perspective, postpone judgement and recognize their emotional reality.

  • We understand our patient’s need and the pressure they may be under.
  • We actively listen, challenge stereotypes, bias and we watch out for verbal cues.
  • We recognize the humanity in each stakeholder we come in contact with.

We recognize patient’s emotions, reflect those emotions back to the patient and consider those emotions when taking care decisions